Just wanted to say how grateful we are to Ryan at Think Water Taupo for his help with our problematic water pump this week. Some oxygen weed had clogged the impellers and he managed to find a part that could fix the problem rather than install a whole new pump as we first feared. He came back the next day to check and gave us sound advice on charging our neighbors for their water usage. He also gave good advice on installing a flow alarm down the track to avoid damage to the pump. A top bloke - many thanks, Ryan!

Think Water Taupo

Big thanks to Think Water New Plymouth for converting our pool to a salt water system and teaching us how to use it properly. Lovely team, joy to work with.

Think Water New Plymouth

We had trouble with our town supply and council were not interested so went to Think Water West Coast and they sorted us out with with filters which have been amazing. Would recommend them to anyone who is not happy, yes it cost but so worthwhile.

Think Water West Coast

We have been dealing with Think Water ever since they began business in Te Puke. They have given good service to the rural sector of the district and played a part in the development of the dairy and kiwifruit industries. Neil and Judy have employed good, competent staff who can be relied upon. We wish them well for the future in their business.

Think Water Bay of Plenty

Judy and the team at Think Water have been an absolute pleasure to deal with and I believe it is mutual when I say that we are more like friends than business acquaintances and that goes for our wives as well. Over the years we have progressively developed and upgraded our kiwifruit orchards and also water services for the dwellings. Think Water has always provided expert advice on the best course of action and timely installation at each stage. And if anything breaks down at midnight then I know I can call Big Pete and he'll have it fixed within the hour. Well not quite, but I know I can count on him to get out of bed to come and help me and that is priceless for us.

Think Water Bay of Plenty

Strathallan Farms has been a long standing customer of Think Water for over 18 years. During this time we have relied on their expertise and service to manage and drive our farming operations. It has been notable for the level of product knowledge they have passed on to us, as we go from project to project. This has ranged from the dairy farm requirements, including water reticulation, farm irrigation, to cowshed fitting and maintenance. Also our horticultural developments, both in avocado's and kiwifruit, they have provided vital levels of support during and after the developments and have been key people we could rely on with each stage. This service has still continued till today. The key development has been the complete development of the Ngati Makino Trust development in partnership with Strathallan Farms, in the setting up of the dairy farm at Otamarakau. This included all of the dairy requirements mentioned above. A big job, done professionally, and on time.

The issues facing Think Water are the number of projects which may change from large scale developments to ones of adding value (i.e. frost protection, subdivision, and dairy shed replacement). All require water and servicing and management, to which they have strong local knowledge. The one thing that makes this company ahead of its game is the key personnel they have. Many (especially Pete 1 & Pete 2) have been there for a long time and are prepared to go the extra mile, when required and this certainly has not gone unnoticed from our perspective. We have really appreciated this level of service. This of course has been created by the environment Neil and Judy have in their business. Guiding the business to think, and be positive, yet allowing the staff to grow in their own strengths. They equally have been extremely easy to deal with, in the way the jobs get done and of course they have been extremely competitive in the pricing of these developments. We, at Strathallan Farms, will continue to support Think Water, whilst they continue to provide the level of support and knowledge to our farming businesses, as they have done in the past. We wish them all the best in the future.

Think Water Bay of Plenty

We have employed the services of Think Water since 1999. Over the years they have designed and built two mature vine irrigation systems and a young vine irrigation system for us on 3 Kiwifruit orchards. They have project-managed the construction of three deep wells and have also carried out maintenance and repair works for us on countless occasions on a number of systems and in all cases their work has been timely and of good standard. I have noted over the years with some satisfaction that their work has attempted to build in intelligent fail-safe extras that, hopefully in the future, and has to date, circumvented later failures. Think Water's billing is always accurate, clearly described and easy to follow. Service has always been pleasant, prompt and efficient. We continue to enjoy good relations with all the staff at their shop in Te Puke and doing business with them is always a pleasure.

Think Water Bay of Plenty

We recently purchased a Putrec tap and filter systmed from your company, Think Water Auckland. I wanted to let you know how impressed I have been with the service provided by Mark.

From the time of my telephone enquiry to the time of the sale he has been most helpful. I was told by Puretec that it was impossible to obtain a Tripla 2 tap in New Zealand for about 4 weeks but Mark persevered and managed to obtain one for us.

It was a little surprising as I had no idea that in fact your main business was not taps but filter systems.

Anyway do please pass on our thanks to Mark for his initiative and perseverance in finding what I understand was indeed the last one available in New Zealand until further orders arrive.

Jean & John Hooper

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